Frequently Asked Questions

Orders & Shipping

How long does shipping take?

We process all orders within 1–2 business days. Delivery times vary depending on your location and are displayed during checkout.

Do you offer free shipping?

Yes. We offer Free Shipping on orders over €40.

Can I track my order?

Absolutely. Once your order has been shipped, you'll receive a confirmation email with your tracking information.

 

Product

How accurate is the Precision Spoon™?

The Precision Spoon™ measures ingredients with an accuracy of 0.1g, making it ideal for coffee, baking, supplements, spices, and everyday cooking.

What is the maximum weight?

The spoon can measure up to 500g.

Can it measure liquids?

Yes. It's suitable for measuring liquids such as water, milk, oil, honey, and more.

Does it include the battery?

No. The Precision Spoon™ requires one CR2032 coin battery, which is not included.

Can I wash the spoon?

Yes. The spoon head can be removed for easy cleaning.

Please do not immerse the electronic handle in water.

 

Returns & Warranty

What is your return policy?

We offer a 30-Day Satisfaction Guarantee.

If you're not completely satisfied with your purchase, simply contact us within 30 days and we'll help you with the return process.

What if my item arrives damaged?

Please contact our support team within 48 hours of delivery and include photos of the item. We'll resolve the issue as quickly as possible.

Payments

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and other secure payment methods available at checkout.

Is my payment secure?

Yes. All transactions are encrypted and securely processed through Shopify's trusted payment partners.